Great staff for the most part. I wish they were more flexible about letting customers choose the exact rooms they want. Actually they are pretty good about that but the employee i deaklt with really didnt know the location of the rooms very well even after looking at the map book they have of the rooms.
Aaron
2025年3月
Beautiful building, with easy access to the highway. Having onsite food and drink options available was a real plus as I was traveling in unpleasant wintery weather. I would definitely stay here again for a visit in the spring to explore the surrounding area. Check in/check out was easy and desk staff friendly.
Joy
2025年2月
It was a last minute reservation; I made it an hour earlier; only stayed overnight; didn't have breakfast had to leave. The receptionist was delightful. But what really impressed me was the hotel. It has Biltmore hotel charm, look and feel. The bathroom hallway and closet floors were beautiful marble and well as the bathroom sink. The faucet was gold (not real I'm sure but beautiful) and ivory The furniture and drapery were beautiful and elegant; just as advertised but it looks even better when you're actually there and I just had a single bedroom. This will be my go-to hotel when and if I ever go back to Scranton or nearby. I honestly wanted to stay a bit longer because of the accommodation. Superb
Lora
2024年12月
The hotel is spectacular. It is in the old station building and has been renovated to perfection. There was a wonderful bar where you could have a meal as well as a restaurant in the foyer of the station. The architecture was stunning. Our room was clean but small. However, the furniture was in good condition and made our stay comfortable. Location was great for Steam Town and downtown Scranton. The staff were friendly and approachable.
Lyn
2024年7月
This hotel is an architectural and historical gem. Beautiful tile murals, tiffany glass ceilings, marble floors and walls, and beautiful details inside and out. Staff was very friendly and helpful, especially when I realized I made a booking mistake. They were very accommodating. They also helped us when booking.com provided me a confirmation number that extended my stay, but the hotel did not receive the change request from them. They provided a room to us at the last minute and at a very reasonable rate.
Cheryl
2024年7月
I've stayed before and every time had been a good experience. Easy check in and out. Rooms are comfortable and clean. Priced good. Would have given a great, but those pillows were cheap and uncomfortable
Julio
2024年11月
Feiendly staff! The elevator sure is nice Location The room is clean, but not scrubbed The view
Dumitrescu
2023年11月
I picked a hotel online in the area based on price and convenience. I expected the usual chain hotel. Drove past this place several times thinking we were getting the wrong address on GPS taking us back so we went in thinking they would direct us to place down the street place. But It was the right place. We were completely surprised. What a classy elegant place. We walked around like tourists in another country admiring the stained glass, the brass the marble, what a beautiful place. And the staff were so nice where you’re traveling make a detour and stay at this place. We will be back.
Dwight
2024年4月
Beautiful transformation and preservation of historic train station; staff uniformly pleasant and helpful; great breakfast; easy walk to downtown destinations. Room was clean, comfortable and nice size..
Carol
2024年11月
The building is spectacular. Raddison has been thoughtful to preserve the original feel of the old train station. Just an amazing place. Gorgeous! I do wish they would do the obvious and backlight the stained glass skylight at night!
Steve
2024年12月